Who are we
Our site address is: https://www.castgator.com
When you visit our login page, we store a temporary cookie to check if your browser accepts cookies. This cookie contains no personal data and is deleted when you close your browser. As soon as you log in, we will store some cookies in connection with your login information and screen display options. Login cookies are valid for 2 days and screen options cookies last for 1 month. If you select “Remind me”, your login will be saved for 1 month. As soon as you log out of your account, login cookies will be deleted.
Embedded content from other sites
Messages on this site may contain embedded (embedded) content (eg videos, images, messages, etc.). Embedded content from other sites behaves exactly the same as if the visitor had visited this other site.
What rights you have over your data
If you have an account on this site or you have left comments, you can request an export file of your personal information that we have about you, including any information you have provided to us. You can also request that we erase any personal information we hold about you. This does not include data that we are required to keep for administrative, legal or security purposes.
What we collect and store
We collect information about you during the checkout process in our store.
When you visit our site, we collect the following information:
Products viewed by you: we use this information, for example, to show you products that you have recently viewed
Location, IP address and browser type: We use this information to calculate tax surcharges and shipping costs
Shipping address: we ask you to fill in this information, so that we can, for example, calculate the shipping costs before you place an order and then send the order to you!
When you purchase products from us, we ask you to provide information including your name, billing address, shipping address, email address, phone number, payment information and optional account information such as a username and password. We use this information for the following purposes:
To send you information about your account and order
To respond to your inquiries, including refunds and complaints
To process payments and prevent fraud
To set up your account for our store
To comply with legal obligations, such as calculating taxes
To improve our store offering
To send you marketing messages, if you choose to do so
If you create an account, your name, address, e-mail address and telephone number will be used to automatically fill in the payment information for future orders.
We generally store information about you for as long as we need it for the purpose for which we collect and use it. We are not required by law to keep it. For example, we keep order information for 1 year for tax and accounting purposes. This information includes your name, email address, and billing and shipping address.
We will also save comments or reviews if you leave them.
Members of our team have access to the information you have provided to us. For example, both Administrators and Store Managers have access to:
Order information, such as the products purchased, date of purchase and delivery address, and
Customer information, such as your name, email address, shipping and payment information.
Our team members have access to this information to complete, process, issue refunds and support you orders.
What we share with others
We share information with third parties that help us provide our order and shopping services, such as:
We accept payments via PayPal. Some data is transferred to PayPal when processing payments. This includes information necessary to process or support the payment, such as the total amount of the purchase and billing information.
In accordance with LOPD 15/1999 and LSSI-CE 34/2002, the interested party is informed that the personal data they voluntarily provide, including their email, will be contained in an automated file owned and managed by castgator.com. By providing the data of the interested party, he explicitly gives permission to use it for the performance of periodic communication, also via e-mail, which will be carried out by castgator.com. castgator.com informs you about your right to access, rectify, oppose and cancel this data by e-mail